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It's would always be our goal at RoyalBelly to make your ordering process as efficient as possible. Therefore, we have
Which countries do you deliver in?
Royal Belly delivers globally and assures that the best possible courier agencies are used to deliver your product. International Shipping cost depends upon catalog weight. For further inquiries please feel free to write back to us at email@example.com for specific inquiries.
How do you calculate shipping, taxes, and duties?
As our inaugural offer we would be offering free shipping in India on orders over Rs. 2,500. For order value below Rs. 2500, a flat shipping charge of Rs. 100 is applicable.
How long will it take for an order to arrive?
Orders are scheduled to arrive within 2-3 working days (India). Cash on delivery and personalized orders may take an additional 2 business days. In the event of a delay, we will notify you by mail.
Hence products may reach you within 5 to 10 working days. (This timeline is currently affected due to COVID-19, please see update below) However, we understand you may have scheduled maternity shoots, baby showers, travel plans or family events etc. on a particular date, hence, we offer priority delivery in such cases (Read point 5 - IMPORTANT UPDATE DURING PANDEMIC)
IMPORTANT UPDATE DURING PANDEMIC
1) In light of the coronavirus pandemic, and for the safety of our dear mommies and employees, we are taking all required safety and precautionary measures.
2) Our products are made in India in our in-house unit. In light of these safety measures, our current delivery timeline is 5-10 working days from date of placement of order. However, there may be delay in this shipping timeline.
3) If you require priority delivery, we shall try our best to deliver provided we are informed in time.
4) However, even though we are shipping currently, due to lockdown restrictions such as a pin code being in a containment zone in certain regions, there may be a delay in delivery by our courier company.
5) In case you wish to have a priority delivery - please reach out to us via firstname.lastname@example.org/ message us/ reach us at +91-9600849722 and we can surely help you with the same :) (paid orders are preferred for priority deliveries as our priority courier partner sends out paid orders )
We are in this together & hopeful we will be able to help fight the coronavirus by doing our bit!In case of any queries please feel free to reach out to our client love team at email@example.com, Stay Safe & Stay Healthy!
How can I track my order placed online?
Once an order has shipped, you will receive an email from us with the tracking number information. You can track your order status online by visiting the Order Tracking Page or by logging in to your account if you have created one.
Could I change the shipping address of an order?
Shipping address can only be modified before the order is billed or shipped. We strive to be as flexible as possible; however, we also ship your order promptly to make sure you receive it quickly.
What happens if I am not home when the package arrives?
Our shipping partner will attempt to deliver the package three times before it is returned to us. Please provide your complete and accurate address including zip code and mobile number to ensure a seamless and quick delivery.
Could I ship products in one order to multiple addresses?
To ship to more than one address, please create separate orders.
I did not receive my order. What should I do?
Orders within India are delivered in 2-3 business days . Cash on delivery and personalized orders may take an additional 2 business days. If your order has not arrived in this time frame, please contact us with your order number at firstname.lastname@example.org.